Hatch Market lets you experience the joy and anticipation of creating and hatching a new life. It's a unique game set in the world of Kraps Ait which contain 4 unlockable region. You hatch. You incubate. You collect. You spread. You rule. Repeat the cycle! Grow your world by hatching and collecting monster characters.
Get a pair of characters that complete each other to earn coins and explore many secret ways to increase their lifespan. As part of our creator's promise, Hatch Market will donate and make contributions to the society for each egg you hatch. So make a difference and create an impact on the life of the less fortunate by joining our game! It's a win-win solution!
Download for free and play on, Hatchers!
Enter Egg Code
Get your eggcodes from any social media account or other hatchers and enter them into your game to start playing
After receiving your eggs, hatch them with your preferred incubator. You can choose from 5 different incubator to get unique monsters
A good hatcher will share their egg code with other hatchers. Spread them through your social media accounts as frequent as you can to increase your chance to collect more coins
Collect coins from Farming and Spreading eggcode as frequent as you can ! Claim your reward by exchanging your coins with many choice of prizes
Farming Wood, Stone, and Gold with your monster and collect as many coins as possible
Repeat From First Step
Hatch Market is a casual mobile game for IOS and Android. At Hatch Market, you are invited to collect as many monsters as possible to rack up coins and spread your monsters' code to various social media or other hatchers.
Egg code is a code that is unique to each monsters. It is made up of 8 alphanumeric digit or QR code and will be converted into an egg if you input it in the game.
Egg code can be obtained through social media such as Facebook, twitter, instagram and etc. by searching for the hashtag #hatchmarket or sharing them directly with other hatchers around you.
You can only use the same egg code once. But the same code can be used by more than one users.
Unfortunately, you can’t use your own egg code. Come on, don’t be stingy and spread them codes around!
To socialise with other hatchers of course! Sharing is caring isn’t it? Let’s succeed together by sharing our egg codes and use our social media for useful things!
Your egg code will not expire as long as your monster is still alive.
Monster? Monsters are your friends to help you collect coins in Hatch Market!
You can ask them to farm coins for you, relieve your stress or have a chat with them
You can use items provided to prolong their lives such as Mystical Potion, Special Syringe, Normal Pellet
You can exchange them with lots of prizes. Moreover, the highlight of the prize is pure gold with real certificate! So what are you waiting for? Let’s play Hatch Market and win real gold!
Effective Date: September 1, 2016
The terms of this agreement (“Terms of Service”) govern the relationship between you and PT. Sepuluh Multimedia Indonesia and its affiliates (hereinafter “PT. Sepuluh Multimedia Indonesia” or “Us” or “We”) regarding your use of PT.
BY INSTALLING, USING OR OTHERWISE ACCESSING THE SERVICE, YOU AGREE TO THESE TERMS OF SERVICE. IF YOU DO NOT AGREE TO THESE TERMS OF SERVICE, PLEASE DO NOT INSTALL, USE OR OTHERWISE ACCESS THE SERVICE. USE OF THE SERVICE IS VOID WHERE PROHIBITED.
1.1. Grant of a Limited License to Use the Service
Subject to your agreement and continuing compliance with these Terms of Service and any other relevant PT. Sepuluh Multimedia Indonesia policies, PT. Sepuluh Multimedia Indonesia grants you a non-exclusive, non-transferable, non-sublicensable, revocable limited license subject to the limitations below to access and use the Service for your own non-commercial entertainment purposes. You agree not to use the Service for any other purpose.
The following restrictions apply to the use of the Service:
Login information and Your Account
During the Account creation process, you maybe will required to select a password (“Login Information”). You shall not share the Account or the Login Information, nor let anyone else access your Account or do anything else that might jeopardize the security of your Account. In the event you become aware of or reasonably suspect any breach of security, including without limitation any loss, theft, or unauthorized disclosure of the Login Information, you must immediately notify PT. Sepuluh Multimedia Indonesia and modify your Login Information. You are solely responsible for maintaining the confidentiality of the Login Information, and you will be responsible for all uses of the Login Information, including purchases, whether or not authorized by you. You are responsible for anything that happens through your Account.
PT. Sepuluh Multimedia Indonesia reserves the right to remove or reclaim any usernames at any time and for any reason, including but not limited to claims by a third party that a username violates the third party’s rights.
The Service supports only one Account per game on a supported device.
Any use of the Service in violation of these License Limitations is strictly prohibited, can result in the immediate revocation of your limited license and may subject you to liability for violations of law.
You agree that you will not, under any circumstances:
PT. Sepuluh Multimedia Indonesia reserves the right to determine what conduct it considers to be in violation of the rules of use or otherwise outside the intent or spirit of these Terms of Service or the Service itself. PT. Sepuluh Multimedia Indonesia reserves the right to take action as a result, which may include terminating your Account and prohibiting you from using the Service in whole or in part.
1.2. Suspension and Termination of Account and Service
WITHOUT LIMITING ANY OTHER REMEDIES, PT. SEPULUH MULTIMEDIA INDONESIA MAY LIMIT, SUSPEND, TERMINATE, MODIFY, OR DELETE ACCOUNTS OR ACCESS TO PT. SEPULUH MULTIMEDIA INDONESIA SERVICES OR PORTIONS THEREOF IF YOU ARE, OR PT. SEPULUH MULTIMEDIA INDONESIA SUSPECTS THAT YOU ARE, FAILING TO COMPLY WITH ANY OF THESE TERMS OF SERVICE OR FOR ANY ACTUAL OR SUSPECTED ILLEGAL OR IMPROPER USE OF THE SERVICE, WITH OR WITHOUT NOTICE TO YOU. YOU CAN LOSE YOUR USER NAME AND PERSONA AS A RESULT OF ACCOUNT TERMINATION OR LIMITATION, AS WELL AS ANY BENEFITS, PRIVILEGES, EARNED ITEMS AND PURCHASED ITEMS ASSOCIATED WITH YOUR USE OF THE SERVICE, AND PT. SEPULUH MULTIMEDIA INDONESIA IS UNDER NO OBLIGATION TO COMPENSATE YOU FOR ANY SUCH LOSSES OR RESULTS.
WITHOUT LIMITING OUR OTHER REMEDIES, WE MAY LIMIT, SUSPEND OR TERMINATE THE SERVICE AND USER ACCOUNTS OR PORTIONS THEREOF, PROHIBIT ACCESS TO OUR GAMES AND SITES, AND THEIR CONTENT, SERVICES AND TOOLS, DELAY OR REMOVE HOSTED CONTENT, AND TAKE TECHNICAL AND LEGAL STEPS TO PREVENT USERS FROM ACCESSING THE SERVICE IF WE BELIEVE THAT THEY ARE CREATING RISK OR POSSIBLE LEGAL LIABILITIES, INFRINGING THE INTELLECTUAL PROPERTY RIGHTS OF THIRD PARTIES, OR ACTING INCONSISTENTLY WITH THE LETTER OR SPIRIT OF OUR TERMS OR POLICIES. ADDITIONALLY, WE MAY, IN APPROPRIATE CIRCUMSTANCES AND AT OUR SOLE DISCRETION, SUSPEND OR TERMINATE ACCOUNTS OF USERS WHO MAY BE REPEAT INFRINGERS OF THIRD PARTY INTELLECTUAL PROPERTY RIGHTS.
PT. SEPULUH MULTIMEDIA INDONESIA RESERVES THE RIGHT TO TERMINATE ANY ACCOUNT THAT HAS BEEN INACTIVE FOR 180 DAYS.
PT. Sepuluh Multimedia Indonesia reserves the right to stop offering and/or supporting the Service or a particular game or part of the Service at any time, at which point your license to use the Service or a part thereof will be automatically terminated. In such event, PT. Sepuluh Multimedia Indonesia shall not be required to provide refunds, benefits or other compensation to users in connection with such discontinued Services. Termination of your Account can include disabling your access to the Service or any part thereof including any content you submitted or others submitted.
You may terminate your Account at any time and for any reason by email to email@example.com informing PT. Sepuluh Multimedia Indonesia that you wish to terminate your Account.
2.1. Games and Service
All rights, title and interest in and to the Service (including without limitation any games, titles, computer code, themes, objects, characters, character names, stories, dialogue, catch phrases, concepts, artwork, animations, sounds, musical compositions, audio-visual effects, methods of operation, moral rights, documentation, in-game chat transcripts, character profile information, recordings of games played using a PT. Sepuluh Multimedia Indonesia game client, and the PT. Sepuluh Multimedia Indonesia game clients and server software) are owned by PT. Sepuluh Multimedia Indonesia. PT. Sepuluh Multimedia Indonesia reserves all rights, including without limitation, all intellectual property rights or other proprietary rights, in connection with its games and the Service.
NOTWITHSTANDING ANYTHING TO THE CONTRARY HEREIN, YOU ACKNOWLEDGE AND AGREE THAT YOU SHALL HAVE NO OWNERSHIP OR OTHER PROPERTY INTEREST IN THE ACCOUNT, AND YOU FURTHER ACKNOWLEDGE AND AGREE THAT ALL RIGHTS IN AND TO THE ACCOUNT ARE AND SHALL FOREVER BE OWNED BY AND INURE TO THE BENEFIT OF PT. SEPULUH MULTIMEDIA INDONESIA.
2.3. Virtual Items
PT. Sepuluh Multimedia Indonesia owns, has licensed, or otherwise has rights to use all of the content that appears in the Service or in PT. Sepuluh Multimedia Indonesia games. Notwithstanding any provision to the contrary herein, you agree that you have no right or title in or to any content that appears in the Service, including without limitation the virtual goods or currency appearing or originating in any PT. Sepuluh Multimedia Indonesia game, whether earned in a game or purchased from PT. Sepuluh Multimedia Indonesia, or any other attributes associated with an Account or stored on the Service.
2.4. User Content
3. User Content
3.1. Content Screening
PT. Sepuluh Multimedia Indonesia assumes no responsibility for the conduct of any user submitting any User Content, and assumes no responsibility for monitoring the Service for inappropriate content or conduct. We do not, and cannot, pre-screen or monitor all User Content. Your use of the Service is at your own risk. By using the Service, you may be exposed to User Content that is offensive, indecent or otherwise not in line with your expectations. You bear all risks associated with the use of any User Content available in connection with the Service. At our discretion, our representatives or technology may monitor and/or record your interaction with the Service or communications (including without limitation chat text) when you are using the Service.
By entering into these Terms of Service, you hereby provide your irrevocable consent to such monitoring and recording. You acknowledge and agree that you have no expectation of privacy concerning the transmission of any User Content, including without limitation chat text or voice communications.
If at any time PT. Sepuluh Multimedia Indonesia chooses, in its sole discretion, to monitor the Service, PT. Sepuluh Multimedia Indonesia nonetheless assumes no responsibility for User Content and assumes no obligation to modify or remove any inappropriate User Content. We have the right, but not the obligation, in our sole discretion to edit, refuse to post, or remove any User Content.
3.2. Information Use by Other Members of the Service
3.2.1. Public Discourse
The Service may include various forums, blogs and chat features where you can post User Content, including your observations and comments on designated topics. PT. Sepuluh Multimedia Indonesia cannot guarantee that other members will not use the ideas and information that you share. Therefore, if you have an idea or information that you would like to keep confidential and/or don’t want others to use, do not post it on the Service. PT. Sepuluh Multimedia Indonesia shall have no responsibility to evaluate, use or compensate you for any ideas or information you may choose to submit.
3.2.2. Responsible For Your Own Content
You are solely responsible for the information that you post on, through or in connection with the Service and that you provide to others. PT. Sepuluh Multimedia Indonesia may reject, refuse to post or delete any User Content for any or no reason, including, but not limited to, User Content that in the sole judgment of PT. Sepuluh Multimedia Indonesia violates these Terms of Service.
You hereby grant to PT. Sepuluh Multimedia Indonesia an irrevocable, perpetual, transferable, fully paid-up, royalty-free, worldwide license (including the right to sublicense and assign to third party) and right to copy, reproduce, fix, adapt, modify, create derivative works from, manufacture, commercialize, publish, distribute, sell, license, sublicense, transfer, lease, transmit, publicly display, publicly perform, or provide access to electronically, broadcast, communicate to the public by telecommunication, display, perform, enter into computer memory, and use and practice, in any way, your User Content as well as all modified and derivative works thereof in connection with our provision of the Service, including marketing and promotions of the Service. You also hereby grant to PT. Sepuluh Multimedia Indonesia the right to authorize others to exercise any of the rights granted to PT. Sepuluh Multimedia Indonesia under these Terms of Service. You further hereby grant to PT. Sepuluh Multimedia Indonesia the unconditional, irrevocable right to use and exploit your name, likeness and any other information or material included in any User Content and in connection with any User Content, without any obligation to you. Except as prohibited by law, you waive any rights of attribution and/or any moral rights you may have in your User Content, regardless of whether your User Content is altered or changed in any manner. PT. Sepuluh Multimedia Indonesia does not claim any ownership rights in your User Content and nothing in these Terms of Service is intended to restrict any rights that you may have to use and exploit your User Content. PT. Sepuluh Multimedia Indonesia has no obligation to monitor or enforce your intellectual property rights in or to your User Content.
3.4. User Interactions
You are solely responsible for your interactions with other users of the Service and any other parties with whom you interact through the Service and/or PT. Sepuluh Multimedia Indonesia games. PT. Sepuluh Multimedia Indonesia reserves the right, but has no obligation, to become involved in any way with these disputes. You will fully cooperate with PT. Sepuluh Multimedia Indonesia to investigate any suspected unlawful, fraudulent or improper activity, including, without limitation, granting PT. Sepuluh Multimedia Indonesia access to any password-protected portions of your Account.
If you have a dispute with one or more users, you release us (and our officers, directors, agents, subsidiaries, joint ventures and employees) from claims, demands and damages (actual and consequential) of every kind and nature, known and unknown, arising out of or in any way connected with such disputes.
4. Fees and Purchase Terms
In the Service you may purchase, with “real world” money, a limited, personal, non-transferable, non-sublicensable, revocable license to use (a) “virtual currency”, including but not limited to virtual cash or diamonds, all for use in PT. Sepuluh Multimedia Indonesia games; (b) “virtual in-game items” (together with “virtual currency”, “Virtual Items”); and (c) other goods or services (“Merchandise”). You are only allowed to purchase Virtual Items from us or our authorised partners through the Service, and not in any other way.
PT. Sepuluh Multimedia Indonesia may manage, regulate, control, modify or eliminate Virtual Items and/or Merchandise at any time, with or without notice. PT. Sepuluh Multimedia Indonesia shall have no liability to you or any third party in the event that PT. Sepuluh Multimedia Indonesia exercises any such rights.
The transfer of Virtual Items and Merchandise is prohibited except where expressly authorized in the Service. Other than as expressly authorized in the Service, you shall not sell, redeem or otherwise transfer Virtual Items or Merchandise to any person or entity, including but not limited to PT. Sepuluh Multimedia Indonesia, another user or any third party.
ALL PURCHASES AND REDEMPTIONS OF THIRD PARTY VIRTUAL CURRENCY MADE THROUGH THE SERVICE ARE FINAL AND NON-REFUNDABLE.
The provision of Virtual Items for use in PT. Sepuluh Multimedia Indonesia games is a service provided by PT. Sepuluh Multimedia Indonesia that commences immediately upon acceptance by PT. Sepuluh Multimedia Indonesia of your purchase.
4.2. Payment of Fees
You agree to pay all fees and applicable taxes incurred by you or anyone using an Account registered to you. PT. Sepuluh Multimedia Indonesia may revise the pricing for the goods and services offered through the Service at any time. YOU ACKNOWLEDGE THAT PT. SEPULUH MULTIMEDIA INDONESIA IS NOT REQUIRED TO PROVIDE A REFUND FOR ANY REASON, AND THAT YOU WILL NOT RECEIVE MONEY OR OTHER COMPENSATION FOR UNUSED VIRTUAL ITEMS WHEN AN ACCOUNT IS CLOSED, WHETHER SUCH CLOSURE WAS VOLUNTARY OR INVOLUNTARY.
5. Updates to the Service
You understand that the Service is an evolving one. PT. Sepuluh Multimedia Indonesia may require that you accept updates to the Service and to PT. Sepuluh Multimedia Indonesia’s games you have installed on your computer. You acknowledge and agree that PT. Sepuluh Multimedia Indonesia may update the Service and PT. Sepuluh Multimedia Indonesia games, with or without notifying you. You may need to update third party software from time to time in order to receive the Service and play PT. Sepuluh Multimedia Indonesia’s Games.
6. Disclaimer of Warranties
WITHOUT LIMITING PT. SEPULUH MULTIMEDIA INDONESIA’S LIABILITY UNDER SECTION 7 BELOW, THE SERVICE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS FOR YOUR USE, WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND THOSE ARISING FROM COURSE OF DEALING OR USAGE OF TRADE. PT. SEPULUH MULTIMEDIA INDONESIA DOES NOT WARRANT THAT YOU WILL BE ABLE TO ACCESS OR USE THE SERVICE AT THE TIMES OR LOCATIONS OF YOUR CHOOSING; THAT THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE; THAT DEFECTS WILL BE CORRECTED; OR THAT THE GAME OR THE SERVICE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
7. Limitation of Liability; Sole and Exclusive Remedy; Indemnification
PT. SEPULUH MULTIMEDIA INDONESIA SHALL NOT BE LIABLE TO YOU FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, PUNITIVE OR OTHER SIMILAR DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF REVENUES, LOST PROFITS, LOST DATA OR BUSINESS INTERRUPTION OR OTHER INTANGIBLE LOSSES (HOWEVER SUCH LOSSES ARE QUALIFIED), ARISING OUT OF OR RELATING IN ANY WAY TO THESE TERMS OF SERVICE OR THE SERVICE ITSELF, WHETHER BASED ON CONTRACT, TORT OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT PT. SEPULUH MULTIMEDIA INDONESIA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. PT. SEPULUH MULTIMEDIA INDONESIA SHALL NOT BE LIABLE TO YOU FOR MORE THAN THE AMOUNT YOU HAVE PAID TO PT. SEPULUH MULTIMEDIA INDONESIA IN ACCORDANCE WITH THESE TERMS OF SERVICE IN THE SIX (6) MONTHS IMMEDIATELY PRECEDING THE DATE ON WHICH YOU FIRST ASSERT A CLAIM. YOU ACKNOWLEDGE AND AGREE THAT IF YOU HAVE NOT PAID ANYTHING TO PT. SEPULUH MULTIMEDIA INDONESIA DURING SUCH TIME PERIOD, YOUR SOLE REMEDY (AND PT. SEPULUH MULTIMEDIA INDONESIA’S EXCLUS IVE LIABILITY) FOR ANY DISPUTE WITH PT. SEPULUH MULTIMEDIA INDONESIA IS TO STOP USING THE SERVICE AND TO CANCEL YOUR ACCOUNT.
Some jurisdictions do not allow the exclusion of certain warranties or the limitation or exclusion of liability for certain types of damages. Accordingly, some of the above disclaimers and limitations may not apply to you. To the extent that PT. Sepuluh Multimedia Indonesia may not, as a matter of applicable law, disclaim any warranty or limit its liability as set forth herein, the scope of such warranty and the extent of PT. Sepuluh Multimedia Indonesia’s liability shall be the minimum permitted under such applicable law. IN PARTICULAR, NOTHING IN THESE TERMS OF SERVICE SHALL AFFECT THE STATUTORY RIGHTS OF ANY CONSUMER OR EXCLUDE OR RESTRICT ANY LIABILITY FOR DEATH OR PERSONAL INJURY ARISING FROM ANY NEGLIGENCE OR FRAUD OF PT. SEPULUH MULTIMEDIA INDONESIA.
You agree to indemnify, defend and hold PT. Sepuluh Multimedia Indonesia harmless from any claim, demand, damages or other losses, including reasonable attorneys’ fees, asserted by any third-party resulting from or arising out of your use of the Service, or any breach by you of these Terms of Service, however the foregoing does not apply if the infringement of rights is not attributable to your intentional or negligent behavior.
8. Dispute Resolution and Law
If a dispute arises between you and PT. Sepuluh Multimedia Indonesia, we strongly encourage you to first contact us directly on firstname.lastname@example.org. You agree that any claim or dispute you may have against PT. Sepuluh Multimedia Indonesia must be resolved exclusively by a court located in Indonesia.
10. General Provisions
10.2. Supplemental Policies
PT. Sepuluh Multimedia Indonesia may publish additional policies related to specific services such as forums, contests or loyalty programs. Your right to use such services is subject to those specific policies and these Terms of Service.
10.3. Entire Agreement
10.4. No Waiver
Except as expressly and specifically set forth in this these Terms of Service, no representations, statements, consents, waivers, or other acts or omissions by PT. Sepuluh Multimedia Indonesia shall be deemed a modification of these Terms of Service nor legally binding, unless documented in physical writing, hand signed by You and a duly appointed officer of PT. Sepuluh Multimedia Indonesia.
10.6. Equitable Remedies
You acknowledge that the rights granted and obligations made under these Terms of Service to PT. Sepuluh Multimedia Indonesia are of a unique and irreplaceable nature, the loss of which shall irreparably harm PT. Sepuluh Multimedia Indonesia and which cannot be replaced by monetary damages alone so that PT. Sepuluh Multimedia Indonesia shall be entitled to injunctive or other equitable relief (without the obligations of posting any bond or surety or proof of damages) in the event of any breach or anticipatory breach by you.
You irrevocably waive all rights to seek injunctive or other equitable relief, or to enjoin or restrain the operation of the Service or any PT. Sepuluh Multimedia Indonesia game, exploitation of any advertising or other materials issued in connection therewith, or exploitation of the Service or any content or other material used or displayed through the Service and agree to limit your claims to claims for monetary damages, limited by Section 7 (if any).
10.7. Force Majeure
PT. Sepuluh Multimedia Indonesia shall not be liable for any delay or failure to perform resulting from causes outside the reasonable control of PT. Sepuluh Multimedia Indonesia, including without limitation any failure to perform hereunder due to unforeseen circumstances or cause beyond PT. Sepuluh Multimedia Indonesia’s control such as acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, strikes, or shortages of transportation facilities, fuel, energy, labor or materials.
2. INFORMATION WE COLLECT
Information about You Received from an SNS
When you use any PT. Sepuluh Multimedia Indonesia application on an SNS such as Facebook, you allow PT. Sepuluh Multimedia Indonesia to access certain information from your profile for that site. The information you allow PT. Sepuluh Multimedia Indonesia to access varies by application and SNS, and it is affected by the privacy settings you establish at the SNS. You can modify and learn more about these settings at the SNS on which you access the Service. For example, PT. Sepuluh Multimedia Indonesia may access and store some or all of the following information, as allowed by you, the SNS, and your preferences:
We may offer you the option to create a user profile that is visible to other users of the Service. Your user profile may include: one or more game username(s), your gender, biographic details that you provide, links to your profiles on various SNS, details about the games you play, and a user ID number that is created by PT. Sepuluh Multimedia Indonesia and used to identify your profile.
Information We Receive or Collect When You Access the Service on a Mobile Device
When you use the Service on your mobile telephone or other mobile device, in addition to the information described above, you are authorizing us to collect the following information (as applicable): unique mobile device identifier (UDID); IP Address; device name; device type; telephone number; and any other information you choose to provide, such as user name or e-mail address. We may also access your contacts to enable you to invite friends to join you in the Service. We may occasionally email you with offers, promotions, and/or information of interest. To opt out of emails from us, please follow the unsubscribe instructions contained in the relevant emails or contact us at email@example.com. Our applications may also deliver notifications to your phone. You can disable these notifications in your phone’s settings or by deleting the relevant application.
If you purchase a license to use in-game virtual currency or virtual items directly from PT. Sepuluh Multimedia Indonesia, we will collect the billing and financial information necessary to process the transaction. This information may include: your first and last name; your postal and e-mail addresses; credit card, PayPal, and other third-party payment processing information; and such other information you may provide us. PT. Sepuluh Multimedia Indonesia may also collect the billing and payment information that you provide when your purchase is processed by another party, such as Facebook or Apple. Our Terms of Service explain our policies and terms relevant to our charges and billing practices. Please note that purchases of third-party credits or currencies like Facebook Credits may also be subject to additional policies.
Customer Support Correspondence
When you contact us in connection with customer service or support, we will collect and store the contact information you provide (generally your name and e-mail address), information about your game play or activity on the Service, and your user ID number. We will also store the correspondence and any information contained within.
Technical and Usage Information
When you use the Service, we collect and store certain technical information about your mobile device or computer system, including IP Address, mobile device ID, and usage statistics about your interactions with the Service. This information is typically collected through the use of server log files or web log files, mobile device software development kits, and tracking technologies like browser cookies to collect and analyze certain types of technical information. Some of the cookies the Service places on your computer are linked to your user ID number(s).
3. HOW WE COLLECT INFORMATION
When you access the Service, we collect and store information that you actively provide directly to us or through an SNS. In order to better understand how users experience our products, we also automatically collect and store certain technical information about your usage of the Service. We may collect this information using the following means:
You may disable cookies or limit the types of cookies you allow at any time through your web browser’s settings, although this may prevent you from accessing or using certain features of the Service.
When you use the Service, we collect information about your play and interaction with other players and the Service. This data is stored in log files, which are files on our web servers that record actions taken on our applications and web sites. These log files store data such as your computer or mobile device’s IP Address, browser type, browser language, Internet service provider, date/time stamp, and user activity. We use this server log data to analyze trends, administer the Service, provide product and service improvements, and in marketing and advertising services.
4. HOW WE USE THE INFORMATION WE COLLECT
We use the information we collect to better understand the needs and wants of our customers and to continually improve the experience of using the Service. We may use information collected from you for many purposes, including, but not limited to:
5. SHARING OF YOUR INFORMATION
We will share your information (in some cases, personal information) with third parties, that is, parties other than PT. Sepuluh Multimedia Indonesia, in the following circumstances:
Third Party Partners and Service Providers
We generally do not sell or trade any personal information about our users to any third parties. We will, however, provide your information to third party companies as necessary to perform services on our behalf, including payment processing, data analysis, e-mail delivery, hosting services, and customer service. We direct all such third party partners and service providers to protect the confidentiality of the information we disclose to them and to not use your information for any purposes other than those stated by us when we disclosed that information to them.
We will never provide any personal information to third party advertisers except on an aggregate basis.
We may choose to buy or sell assets. In these types of transactions, customer information is typically one of the business assets that is transferred. Also, if we (or substantially all of our assets) are acquired, or if we go out of business or enter bankruptcy, Personal Information would be one of the assets transferred to or acquired by a third party.
Safety, Security, and Legally Required Disclosures
Your information and any communications you make within the Service (including without limitation IP Addresses, personal payment information, and text messages through the mobile application and through an SNS messaging service) may be accessed and disclosed in the following cases: (1) when we have a good faith belief that there is an emergency that poses a threat to the safety or health of you or another person; (2) when we have a good faith belief that such action is necessary to comply with an applicable law or regulation or with a legal process served on us (such as a court order, search warrant, or subpoena); (3) when we have a good faith belief that such information is relevant to a crime that is being or has been committed in connection with the Service; and (4) when necessary to protect our rights or property, or to enforce our Terms of Service.
With Your Consent
Except as set forth above, you will be notified when your personal information may be shared with third parties, and will be able to prevent the sharing of this information.
6. MANAGING YOUR INFORMATION
You PT. Sepuluh Multimedia Indonesia account is considered active until we receive a user request to delete it. If you wish to prevent any further use of the information connected to your account, you may send an email to firstname.lastname@example.org with the subject line, “Delete My Account,” along with your username, email address, and password.
If you wish to review or change the information we have stored about you, you may email us at email@example.com. However, we reserve the right to deny access to any user if there is any question about your identity or if doing so would compromise the legitimate rights of others. We may also retain an archived copy of your information in our files as required by law or for legitimate business purposes, including dispute resolution or to enforce our Terms of Service.
7. SECURITY OF YOUR INFORMATION
We are committed to the protection of customer information. To this end, we employ reasonable security measures to protect the security of your information both online and offline. It is important that you immediately notify us of any unauthorized use of your account. Although we take reasonable precautions against possible security breaches of our Service, equipment, and records, we cannot guarantee that unauthorized access, hacking, data loss, or other breaches will never occur.
If your SNS account is hacked, this may lead to unauthorized play of PT. Sepuluh Multimedia Indonesia, so be careful to keep your account information secure. If you have questions about the security of our websites, please contact us at firstname.lastname@example.org
Unfortunately, the transmission of information over the Internet is not completely secure. Although We strive to protect your personal data, We cannot guarantee the security of your data while it is being transmitted to our site; any transmission is at your own risk. Once We have received your information, We have procedures and security features in place to try to prevent unauthorized access.
8. OUR POLICIES REGARDING CHILDREN
Our Service is not intended for children under the age of 13, and we do not knowingly collect any personal information from such children. Children under the age of 13 should not use any part of our Service at any time. If we become aware that we have inadvertently gathered personal information from children under the age of 13, we will take reasonable measures to rectify the situation, including erasing such information from our records.
9. THIRD-PARTY DATA COLLECTION AND USE OF END-USER INFORMATION
When you use or connect to a PT. Sepuluh Multimedia Indonesia website or download a PT. Sepuluh Multimedia Indonesia mobile application by or through a Third Party Platform—including Facebook—you allow us to access and/or collect certain information from your Third Party Platform profile/account. You additionally allow us to access information contained in cookies placed on your device by the Third Party Platform as permitted by the terms of your agreement and privacy settings with the Third Party Platform. We may share this information with the Third Party Platform for their use as permitted by the terms of your agreement and privacy settings with the Third Party Platform.
We will share some of the information we collect from you with vendors and other service providers who work with us to support the internal operations of our website and/or mobile application. For example, we use a third-party service for ad tracking and to help us prepare website and mobile application analytics.
11. CONTACT US
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